I came across a presentation of Forrester Research: ‘The Emerging Worker And Implications For Training’ and found some interesting reflections about a new group: the Millenials.
What are the charasteristics of these Millenials?
- They were born between 1980 and 2000
- Technology is pervasive in their lives
- Using multiple communication devices is essential
- Technology use replaces the workaholic style
- They are creative, independent, and like innovation
Materialism, having fun, and making a good salary are important
- They expect a positive work environment
Read below more about this group and download the MindMap.
These youngsters say:
- "Technology has made my life easier"
- "I am constantly looking for new ways to entertain myself."
- "I publish or maintain a Weblog once a week or more"
What does that mean?
- Young people are comfortable with technology
- Training on the tools is less important
- Young people are more willing to use new tools
- Young people are looking for entertainment
- They handle (and expect) multiple tasks
- They expect graphical, highly intuitive user interfaces
The linear approach to training conflicts with Millennials’ learning styles:
- Provide a multitasker’s online environment
- Give them access to each other
- Let them teach veterans about the possibilities
- Deliver pull-based training integrated with tasks
- Integrate technology into as many learning experiences as possible
- Deliver work experiences that involve collaboration
- Provide opportunities to “mess around” with new technologies
- Introduce new technologies quickly but be aware of the human element
- Arrange the working environment to foster idea sharing
I have added the Millenials in a MindMap so you can compare them with older generations: Mindmap Millenials: contrast of generations (pdf)