I came across a presentation of Forrester Research: ‘The Emerging Worker And Implications For Training’ and found some interesting reflections about a new group: the Millenials.

What are the charasteristics of these Millenials?

• They were born between 1980 and 2000
• Technology is pervasive in their lives
• Using multiple communication devices is essential
• Technology use replaces the workaholic style
• They are creative, independent, and like innovation
  Materialism, having fun, and making a good salary are important
• They expect a positive work environment

Read below more about this group and download the MindMap.

These youngsters say:

• "Technology has made my life easier"
• "I am constantly looking for new ways to entertain myself."
• "I publish or maintain a Weblog once a week or more"

What does that mean?

• Young people are comfortable with technology
• Training on the tools is less important
• Young people are more willing to use new tools
• Young people are looking for entertainment
• They handle (and expect) multiple tasks
• They expect graphical, highly intuitive user interfaces

The linear approach to training conflicts with Millennials’ learning styles:

• Provide a multitasker’s online environment
• Give them access to each other
• Let them teach veterans about the possibilities
• Deliver pull-based training integrated with tasks

The Recommendations:

• Integrate technology into as many learning experiences as possible
• Deliver work experiences that involve collaboration
• Provide opportunities to “mess around” with new technologies
• Introduce new technologies quickly but be aware of the human element
• Arrange the working environment to foster idea sharing

I have added the Millenials in a MindMap so you can compare them with older generations: Mindmap Millenials: contrast of generations (pdf)

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