Very interesting video’s on the blog of Charlene Li (Forrester) about social computing:

Charlene Li: "Social Computing — Bubble or Big Deal?" (29 min. 38 sec.)

Chris Charron: "Innovating In A Consumer Driven World" (8 min. 43 sec.)

Christine Overby: "The Essentials Of Consumer-Driven Innovation" (20 min. 11 sec.)

They all come from Forrester’s Consumer Forum. You can also find some video’s with Q+A’s there.